Privacy Policy

Last updated: February 2026

1. Introduction

Tierwall ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

We collect the following types of information:

  • Account information: email address, name, and password when you create an account.
  • Stripe data: when you connect your Stripe account via OAuth, we access subscription, customer, and trial data in read-only mode.
  • Usage data: how you interact with our dashboard, features used, and preferences.
  • Technical data: browser type, IP address, and device information for security and analytics purposes.

3. How We Use Your Information

  • To provide and maintain our service
  • To display your Stripe trial and subscription data in the dashboard
  • To send trial extension notifications and payment recovery alerts
  • To improve our product based on usage patterns
  • To communicate important updates about your account

4. Stripe Data

We connect to your Stripe account using Stripe Connect OAuth. We only request the minimum permissions needed to read your subscription and customer data. We never store your Stripe API keys. You can revoke access at any time from your Stripe dashboard.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. Access to user data is restricted to authorized personnel only.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account or disconnect your Stripe account, we remove all associated data within 30 days.

7. Third-Party Services

We use the following third-party services:

  • Supabase: authentication and database hosting
  • Stripe: payment processing and subscription data
  • Vercel: application hosting

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent at any time

9. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

10. Contact

If you have questions about this privacy policy, contact us at support@tierwall.com.